Articles by Shilpi Jain

Artificial Intelligence (AI) is transforming the way we communicate, redefining the nuances of interpersonal interactions across personal, professional, and social spheres. While AI brings numerous…

‘Sustainability’ is increasingly becoming the ‘it’ word. From climate change and biodiversity loss to social inequality and economic instability, the global challenges we face are…

Humor is more than just a way to get laughs – it’s a powerful communication tool that can break down barriers, diffuse tension, and create…

Communication breakdowns manifest in countless ways: the email that sparks unintended confusion, the presentation that did not deliver the right message, or a conversation which…

As we stand at the beginning of a new year, it’s no exaggeration to say that the way we connect within our organisations is undergoing…

“No because why” ;  “it’s giving main character energy” –  are phrases that can make Wren & Martin squirm! You are not alone when you…

“…Because of over-communication – one consumer out of two reported missing or ignoring communications by phone, email, text and social media.*” Not knowing where to…

It takes a big heart to say sorry! 51% of bosses say they are sometimes reluctant to apologise because they don’t want to look incompetent!…

Imagine a world without written records—historians would be piecing together the past from cryptic cave doodles and broken pottery. Oral traditions would dominate as primary…

You cannot afford ‘Chinese whisper’ while communicating in a world with rapid disruptions. Given your best shot but, the message failed to achieve its intended…