Taking PRide August 8, 2017 How a telecom brand does not respect loyalty Dear Telecom Service Provider, It’s been a season of letter writing and it’s time I wrote one to you. It was around this time ten…
Engaging Strokes July 27, 2017 Being customer-centric & stakeholder-centric can change the game Today, while checking Twitter, I noticed #Swiggy was trending and the story unfolding was – “Whistleblowers Blow up #Swiggy’s House of Cards!” As reported in…
Views July 5, 2017 Experience has always called the shots The Grand Bazaar, or Al-Madina Souk is one of the oldest and most difficult to navigate marketplaces in the world. It is also one of…