Leadership isn’t a destination; it’s an evolving journey that demands self-awareness, adaptability, and strategic foresight. In today’s fast-paced and complex business environment, the best leaders know that continuous improvement is not just an option—it’s a necessity.
Even those at the pinnacle of their careers understand the immense value of professional coaching. Which is why I make an attempt to capture few key aspects for the ‘why’ of this.
- Enhancing Self-Awareness and Emotional Intelligence
One of the most compelling reasons leaders hire professional coaches is to gain deeper self-awareness. Understanding one’s strengths, weaknesses, and blind spots is crucial for effective leadership. According to a recent study published by Harvard Business Review, 95% of people believe they are self-aware, but only 10-15% actually are. This gap between perception and reality can lead to ineffective decision-making and strained relationships.
A professional coach acts as a mirror, helping leaders see themselves more clearly. Through targeted feedback and reflective exercises, leaders can develop emotional intelligence (EQ), which is directly linked to better team performance, higher employee satisfaction, and improved company culture. Daniel Goleman’s research highlights that EQ accounts for nearly 90% of what sets high performers apart from their peers with similar technical skills and cognitive abilities.
Example: Consider the case of a CEO who, despite a successful track record, struggled with retaining top talent. Through coaching, they discovered that their communication style, perceived as abrasive, was the root cause. With increased self-awareness and emotional intelligence, the CEO adapted their approach, resulting in significantly reduced turnover.
- Navigating Complex Decision-Making
Leadership often involves making high-stakes decisions with limited information and tight deadlines. The complexity of these decisions is only increasing as markets globalise and industries evolve. A coach can provide a structured framework for decision-making, ensuring that leaders consider all perspectives and potential outcomes.
According to a report by McKinsey & Company, leaders who engage with coaches are 75% more likely to make better decisions. This is because coaches challenge assumptions, help leaders identify cognitive biases, and guide them through a process that balances logic with intuition.
Example: A senior executive faced with the decision to enter a new market might struggle with analysis paralysis due to the sheer volume of data and potential risks involved. A coach can help distil the information into actionable insights, enabling the executive to make a confident and informed decision.
- Driving Sustainable Growth and Innovation
In an era where disruption is the norm, leaders must constantly innovate to stay ahead. However, the day-to-day demands of running an organization can stifle creativity and strategic thinking. A professional coach can help leaders carve out time for deep reflection, fostering an environment where innovative ideas can flourish.
Observation from the International Coaching Federation (ICF) shows that 86% of companies report a return on investment (ROI) from coaching, with 70% citing improvements in work performance and strategic planning. By working with a coach, leaders can align their vision with actionable strategies, driving sustainable growth and innovation.
For instance, the CEO of a tech startup, overwhelmed by operational challenges, found it difficult to focus on long-term strategy. Through coaching, they learned to delegate effectively, freeing up time to explore new technologies and business models. This shift led to the development of a groundbreaking product that positioned the company as an industry leader.
- Building Resilience in the Face of Adversity
Resilience is a critical trait for leaders, especially in today’s volatile, uncertain, complex, and ambiguous (VUCA) world. The ability to bounce back from setbacks, learn from failures, and maintain a positive outlook is essential for sustained leadership success. Coaches play a pivotal role in helping leaders build resilience by developing coping strategies, setting realistic goals, and maintaining a balanced perspective.
According to a global study by PwC, 76% of leaders who received coaching reported improved resilience, enabling them to navigate crises more effectively. This is particularly important as organisations face unprecedented challenges, from economic downturns to global pandemics.
Example: During the COVID-19 pandemic, a CFO had to make tough financial decisions, including layoffs and budget cuts. Coaching provided the support needed to manage the emotional toll of these decisions, while also helping the CFO develop strategies for financial recovery and future growth.
- Fostering a Culture of Accountability and Excellence
Leadership is not just about personal success; it’s about inspiring and empowering others. A coach can help leaders develop the skills needed to build a high-performance culture where accountability, collaboration, and excellence are the norms. This involves setting clear expectations, providing consistent feedback, and creating an environment where employees feel valued and motivated.
A 2023 Gallup report found that companies with strong coaching cultures experience 21% higher profitability, 17% higher productivity, and 24% lower turnover. By investing in their own development through coaching, leaders set a powerful example for their teams, driving organisational success.
Example: A department head struggling with team performance used coaching to refine their leadership style, focusing on clear communication and constructive feedback. This shift not only improved team morale but also led to a significant increase in project completion rates and overall productivity.
At the end of this piece, I’d say even the most accomplished leaders recognise the transformative power of professional coaching. Investing in getting a professional certified coaching is not just about addressing current challenges; it’s about preparing for the future. For leaders aiming to leave a lasting impact, the question isn’t whether to hire a coach—it’s when.
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Extending beyond academia; Ankoor has been honoured with the "CIRCLE OF EXCELLENCE 2024" award by Passion Vista and recognized as the "MAN OF EXCELLENCE, 2024" by the prestigious Indian Achievers' Award. Additionally, he received the "LEADER 2.0 AWARD, 2023" from adgully and was named a "DIGITAL KAIZEN LEADER by DigiAdCon 2024”, Dr. Dasguupta's contributions to the field of marketing are widely acclaimed, marking him as an inspiring thought leader in his domain. Ankoor is also a member of IMA India’s CMO Forum.
Most recently Dr. Dasguupta has been selected and felicitated with the national level award -Dr. A.P.J Abdul Kalam Inspiration Award 2024 in the category Youth Icon of the Year.
Dr. Dasguupta is a key member of the esteemed International CMO Council and keeps delivering lectures at top Business Schools and also colleges at University of Delhi. As an industry expert, Ankoor has also been a member of the interview panel at MICA for their PGP Group Exercise & Personal Interview PI process for PGDM-C/PGDM selection for two consecutive years. Dr. Dasguupta is also on the Advisory Board of the Marketing Department at ISBR Business School, Bangalore. Recognized by DMA Asia as a marketing Ace, Dr. Dasguupta is a LinkedIn Top Voice, advocate of social impact, driven by kaizen, Ankoor believes in the power of Energy and Energize
Dr. Ankoor is practicing his PCC (Level 2) coaching from the gold standard International Coaching Federation [ICF]. He is a people's person and has worked across functions in senior leadership positions in marketing, advertising, media & communication with a pedigree of 24 years and ongoing exciting journey. Trained from Dale Carnegie in Mentoring to Develop Talent, Ankoor is a marketing practitioner, a coach, a knowledge manager, a team builder, a thought-leader, an avid writer with close to 100 published articles / interviews and is a Thought Leader. Dr.Ankoor wears the hat of a CMO as well. His leisure pursuits are reading, effective listening and percussion. Follow Dr. Ankoor Dasguupta on LinkedIn| https://www.linkedin.com/in/ankoordasguupta/
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