As stewards of our brands, we must recognise that sustainability is not a mere marketing ploy, but a commitment woven into the fabric of our operations. The paradox is this era of greenwashing—superficial eco-friendly claims is that it co-exists with some meaningful and action driven initiatives.
When I started off my career, digital was just starting to gain traction, mobile phone call rates were through the roof (even incoming calls), feature phones were a rage and fax machines were still in use. Hence, the way we used to think was also slightly different then. Speaking about myself, having brought up in a simple middle-class family, I was easily able to distinguish between needs and wants. Looking back, today, I believe this ability to distinguish and recognise needs and wants is a key to the core of sustainability.
In the dynamic landscape of contemporary business, marketing is still undergoing transformation. No longer confined to traditional product-centric approaches, marketing has evolved into a strategic tool that goes beyond profit generation, incorporating a purpose-driven ethos. At the heart of this transformation is the growing relevance of sustainability in the purpose of marketing—a shift that aligns not only with ethical imperatives but also with the expectations of a conscious consumer base.
Integrating sustainability into marketing practices comes with several imperatives that go beyond ethical considerations. Here are four key imperatives for including sustainability in marketing and advertising.
- From Data to Call to Action
As senior executives steering the course of our organisations, it’s imperative to ground our strategies in real-time data. According to a recent survey by Nielsen, a global leader in consumer insights, sustainability is not merely a peripheral concern for consumers; it is a decisive factor shaping purchasing behaviour globally.
Source: Nielsen Global Sustainability Report
The data reveals a compelling narrative—73% of consumers are willing to modify their consumption habits to reduce their environmental impact. This statistic underscores a critical shift in consumer attitudes, indicating a heightened awareness of and commitment to sustainability. For us, as senior executives, this shift translates into a ‘strategic need’—an opportunity to align our organisations with the values of our customers.
- Building Brand Loyalty Through Purposeful Marketing
In the ever-evolving consumer landscape, brand loyalty is a coveted asset. The 2020 IBM Global Consumer Report emphasised that 57% of consumers are willing to change their purchasing behaviour to reduce their negative environmental impact.
Source: IBM Global Consumer Report
This statistic is a clear indicator that sustainability is not only a matter of conscience but a driver of consumer loyalty. Our strategic imperative is to recognise the intrinsic link between purposeful marketing, consumer loyalty, and the long-term success of our organisations. For instance, when I saw Aramco’s efforts in its marketing campaigns to combat desertification, I really feel the strong purpose behind it.
- Sustainability as a Competitive Advantage
Beyond the realm of consumer perception, sustainability has emerged as a tangible competitive advantage. A notable example is Unilever’s commitment to sustainable living brands. According to Unilever, these brands grew 46% faster than the rest of the business and accounted for 70% of overall growth.
Source: Unilever Sustainable Living Brands
The Unilever case shows a fundamental truth—we are witnessing a paradigm shift where sustainability is not just a corporate responsibility but a business driver which influences consumer choices, fosters loyalty, and positions organisations for long-term success in a red ocean.
- Navigating Regulatory Landscapes: A Proactive Approach
As senior executives, our strategic vision must extend beyond immediate market trends to encompass regulatory landscapes. Governments worldwide are increasingly recognising the critical role of businesses in achieving sustainability goals.
For instance, initiatives like the United Nations’ Sustainable Development Goals (SDGs) provide a universal framework for businesses to integrate sustainability into their operations. Infact India (where I live) is also aligned with the SDGs and taking noticeable steps towards it.
Source: United Nations Sustainable Development Goals
Also, I’d love to talk briefly about the 3 initiatives executive leadership in organisations must keep working towards as Embracing sustainability is essentially a top-down approach.
- Integrate Sustainability into Core Values:
Embed sustainability into the core values of your organisation. This involves not only marketing messages but tangible commitments to responsible practices across the supply chain.
- Transparent Communication:
Communicate your sustainability initiatives transparently. Authenticity builds trust, and trust is the bedrock of enduring customer relationships. Use multiple channels to convey your commitment, from your website and social media to product packaging.
- Collaborate for Impact:
Collaborate with NGOs, industry peers, governmental bodies to amplify the impact of your sustainability initiatives as collective efforts can address larger challenges and contribute to meaningful change.
To conclude, sustainability in the purpose of marketing is better being in the DNA of organisations rather than just being a trend. As senior executives, we are not only propelling our organisations but also shaping the future landscape of responsible and purposeful business. Profitability and Responsibility as I observe have already started to go hand in hand and that is a good sign.
The views and opinions published here belong to the author and do not necessarily reflect the views and opinions of the publisher.
Extending beyond academia; Ankoor has been honoured with the "CIRCLE OF EXCELLENCE 2024" award by Passion Vista and recognized as the "MAN OF EXCELLENCE, 2024" by the prestigious Indian Achievers' Award. Additionally, he received the "LEADER 2.0 AWARD, 2023" from adgully and was named a "DIGITAL KAIZEN LEADER by DigiAdCon 2024”, Dr. Dasguupta's contributions to the field of marketing are widely acclaimed, marking him as an inspiring thought leader in his domain. Ankoor is also a member of IMA India’s CMO Forum.
Most recently Dr. Dasguupta has been selected and felicitated with the national level award -Dr. A.P.J Abdul Kalam Inspiration Award 2024 in the category Youth Icon of the Year.
Dr. Dasguupta is a key member of the esteemed International CMO Council and keeps delivering lectures at top Business Schools and also colleges at University of Delhi. As an industry expert, Ankoor has also been a member of the interview panel at MICA for their PGP Group Exercise & Personal Interview PI process for PGDM-C/PGDM selection for two consecutive years. Dr. Dasguupta is also on the Advisory Board of the Marketing Department at ISBR Business School, Bangalore. Recognized by DMA Asia as a marketing Ace, Dr. Dasguupta is a LinkedIn Top Voice, advocate of social impact, driven by kaizen, Ankoor believes in the power of Energy and Energize
Dr. Ankoor is practicing his PCC (Level 2) coaching from the gold standard International Coaching Federation [ICF]. He is a people's person and has worked across functions in senior leadership positions in marketing, advertising, media & communication with a pedigree of 24 years and ongoing exciting journey. Trained from Dale Carnegie in Mentoring to Develop Talent, Ankoor is a marketing practitioner, a coach, a knowledge manager, a team builder, a thought-leader, an avid writer with close to 100 published articles / interviews and is a Thought Leader. Dr.Ankoor wears the hat of a CMO as well. His leisure pursuits are reading, effective listening and percussion. Follow Dr. Ankoor Dasguupta on LinkedIn| https://www.linkedin.com/in/ankoordasguupta/
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