An inevitable by-product of being in the public spotlight is that your brand is likely to also face some onslaught by competition or consumers. Often,…
Last many years of expertise in managing communications for corporate houses has taught me how significant an appropriate communication becomes during times of crisis. Communicating…
Last month, India’s low-cost airline IndiGo landed itself in the middle of a Public Relations disaster, which dented the corporate image. Social media had a…